🇮🇳 Domestic Shipping (India): All orders are processed and shipped from India.

Processing Time: Orders are typically dispatched within 2–3 business days.

Delivery Time: Delivery usually takes an additional 3–7 business days depending on your location.

Tracking: You will receive a tracking number via email/SMS once the order is shipped.

Note: Business days refer to Monday–Saturday (excluding public holidays).

📧 For Support: If you need help with a return or exchange, email us at orders@thodacrazyclub.com within 7 days of receiving your order.

🔄 Exchange Policy:

• Free exchange is available for size issues or incorrect products received.
• Exchange requests must be made within 7 days of delivery (including the delivery day).
• We offer reverse pickup at no extra cost for valid exchange cases.
• Exchanged products must be unused, unwashed, and in original packaging with all tags/stickers intact.
• If the new product is of higher value, the difference must be paid online before shipment.
• Only one exchange request is allowed per order.

💸 Refund Policy:

• Refunds are offered only for defective or damaged products.
• To initiate a refund, email us with:
  • Your Order ID
  • A brief description of the issue
  • Clear photos showing the defect
• Refunds are processed to your original payment method or a provided bank account.
• Please do not accept packages with visible damage at the time of delivery. This helps avoid complications with returns.

❌ Returns/Refunds Not Applicable:

• Washed, worn, or used products
• Orders made with discount codes or during sales
• Minor color/design variations from website images
• Return/exchange requests made after 7 days of delivery
• More than one return/exchange request per order

⚠️ Special Return Cases:

• If a return is accepted for reasons other than defects (e.g., customer changes mind), a flat ₹100 will be deducted from your refund for reverse logistics charges.